Frequently Asked Questions

How do I make a purchase from the E-Store?

Your Shopping Cart Selected creations that you have added into your Shopping Cart will remain there for the duration for your active session. Your First Purchase All creations in the E-Store may be purchased online, subject to availability. Once you have mde your selection, please click the "Add to Shopping Cart" button to place the item in your Shopping Cart. When you are ready to finalise your order, please click the "Checkout" button. You will be guided through the order process. You may remove products from your Shopping Cart by clicking on "Delete". To complete your purchase, you will need to create an account or log on to your existing account. When you have completely reviewed your order, click on the "Confirm and place order" button on the Website to place your order.

I do not see prices indicated for certain creations displayed on the Website. Where can I inquire about the price? Are they avilable for purchase?

We invite you to contact us through email or phone for more information on creations for which no price is indicated in the E-Store and for more information on where these items are available.

Is it safe to order from the Amee Philips E-Store?

Yes! To ensure that your shopping experience is simple and secure, order and payment transactions online through the Amee Philips E-Store are processed using a secure server.

How do I find out my ring size?

Please refer to the chart and instructions below to find out your ring size. Our craftsmen use Hong Kong ring sizes.
Note: Thick bands may fit a half to one size larger than thin bands. The best time to measure your finger is the end of the day when your fingers may be a little bigger, and at normal temperature. Measure the finger on the hand you wish to wear it. Fingers can be different sizes on different hands.

Option 1:
If you know you ring size in the British (1987), American, ISO, EU or Japanese systems you can directly cross reference to Hong Kong sizes (Last column) directly on the conversion chart.
Option 2:
You have a ring that fits the finger you wish to wear the ring on.
Measure the inner diameter of the ring with a ruler. Then cross reference from column 1 (Inner diameter in mm) or column 2 (inner diameter in inches) to the equivalent Hong Kong ring size (Last column). Note that rings can become off round after wearing for some time, if so measure in different directions and average the measurement.
Option 3:
You don't have a sample ring that fits the finger on which you wish to wear.
(a) Check if a friend has a suitable ring size, then go to option 2.
(b) Find anything with a round hole in the house, like a key ring or circle template (for drawing circles) that fits the desired finger and go to Option 2.
Option 4:
Go to your local jeweller and have your ring size checked.

Note: There are lots of methods described on the internet using floss, thread or a thin strip of paper wrapped around your finger. These methods are not very accurate.

How do I find out my bangle/bracelet size?

Please refer to the chart and instructions below to find out your bracelet size.
1. Using a bracelet that fits you.
Using a ruler, measure the maximum inside diameter of the bangle in millimetres (mm) and check the nearest inside diameter size (Bangle Size) from Amee Philips bangle sizing table. If between sizes, size up to the nearest bigger number for a slightly looser fit or size down to the nearest smaller number for a slightly closer fit.
2. Measure your wrist.
Wrap a tailors tape measure closely around the wrist you wish to wear the bangle on and read off the circumference of your wrist in mm. If you dont have a tape measure, you can cut a 10mm wide strip of paper, wrap it closely around your wrist and mark where the end meets the strip of paper. Use a ruler to measure the length from the same end to the mark and that equals the circumference of your wrist.
Check the wrist size column in Amee Philips Bangle Sizing Table and read across to the bangle size column. If between sizes, size up to the nearest bigger number for a slightly looser fit or size down to the nearest smaller number for a slightly tighter fit.

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